Media Manager: Organizing Documents and Files

Any file (text, image, video, or audio) uploaded to the system is publicly available. No personal and/or confidential information should be uploaded. To remove the file completely, delete the file from the Media Manager.


The Media Manager allows you to upload and manage all content types (images, videos, audio, and files) from one place. You can upload a variety of content types and use folders to organize them. The content is accessed and displayed on the website by various widgets. Folders are helpful when you want to work with content in a page-by-page method, you can create a folder per page in the media manager to better organize your files (recommended).

It is highly recommended that day to day and temporary files like lunch menus, daily announcements, etc. be placed in a proper file hosting and sharing solution like Google Drive or MS OneDrive. See External Media Article for more details. To keep your website organized and clutter free it is recommended you only upload that which is necessary directly to the site.

To Access the Media Manager directly:

  1. In the Left Panel, click Content (folder icon). 
  2. Under Content Library, select Media Manager.
  3. Folders can be created by selecting Add Folder on the left.
    When viewing the Media Manger, it displays relevant files by type (Images, Video, Files) and you must select the media type at the top.
  4. Select Upload on the left to add new media.
    To separate your media, you can choose to create new folders by selecting Add Folder. This will allow you to manage your uploaded files.
  • You can add up to 15,000 images, audio clips, and files per site
  • For videos, up to 100 can be uploaded (file size limit of 200MB per file.)
  • For images and files, each file should be no larger than 50MB.
  • The total area of an image cannot exceed 3,145,728 pixels.
  • Supported image types: png, jpg, jpeg, gif, svg, svg+xml, ico, x-icon, webp
  • Supported file types: .pdf, .xls, .xlsx, .doc, .docx, .zip, .ppt, .pptx, .psd, .txt, .xml, .mp3, .ttf, .otf, .woff, .eot, .svg, .odt, .ott, .js, .css, .png, .jpg, .gif, .jpeg, .rar
  • It is recommended you use SVG format for logo images
  • HEIC image type (Apple) is not supported
  • Spaces within file names are not supported. For images JPG, PNG, and SVG are preferred. See this article for more details about photos.
  • Files of any type cannot be uploaded to a domain's root folder.


While working with widgets, you will have access to the Media Manager. For example, in the Image Slider Widget, when you click to add an Image an Image Picker window will appear. Keep in mind that widgets will only display media of the relevant type depending on the widget. For example, an Image or Photo Gallery Widget will only show images, files like PDFs or videos would not be shown to select from. Another example, when using a Button to link to a file for download, you will not see images to choose from, instead you would see PDFs and other files.

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